Payments to Fremennik is a payment for the virtual items contained in the purchase. This transaction is final and there are no refunds. If you are banned for breaking the rules, you will not be refunded. Bans are subject to the full discretion of the server admins and rules can be changed at any time. There is no guarantee on being able to enter the server, and if the server is no longer operated the virtual items are forfeit. Refund requests due to issues concerning lag, game glitches, or any other issues are subject to the discretion of the server administration team. All items are virtual and have no value. By purchasing, you agree that all purchases are final, refunds will ONLY be given at the discretion of Fremennik administration.
Once the transaction is done, you can relog to receive your items in-game.